Frequently Asked Questions

Where Do I Find My Serial Number?

Instructions: Serial numbers for most major products can be found in the instructions in the upper right-hand corner.

Tow Bars: Engraved in the metal on the bottom of the driver’s side leg.

Brakes: Found on a sticker on the side of the brake.

WD Hitches: In the hitch head between the bar pivots.

5th Wheel Hitches: Engraved on the base of the hitch.

 

Can I Back Up With My Tow Bar?

You cannot backup with your Blue Ox tow bar connected to your towed vehicle. The tow bar must be disconnected from the tow vehicle and stowed before backing up the motorhome.

Where Do I Find Product Instructions?

You may find instructions for your Blue Ox products on the individual page for the product that you purchased. Type the product number in the search bar to go to a particular product page.

What Do I Need to Flat Tow a Vehicle Behind My Motorhome?

You will need:

  • A motorhome with a 2″ or 2-1/2″ receiver hitch
  • Blue Ox tow bar rated to match the GVRW of the vehicle you intend to tow
  • Blue Ox baseplate designed to fit the vehicle you intend to tow
  • Blue Ox Patriot dinghy tow brake
  • Blue Ox Accessory Kit (includes wiring kit; 7-6 electrical cable; hitch locks; hitch immobilizer; and a tow bar cover

Suggested:

  • Drop/Rise Receiver
  • KarGard or MudFlap System

 

Where Do I Need a Dinghy Tow Brake?

In most U.S. states and Canadian provinces/territories, a supplemental braking system is required by law whenever you’re towing. In all but a few states, you MUST have a towed car braking system installed whenever you tow a trailer of a certain weight or any vehicle.  A towed car brake system helps to reduce the strain on your RV’s primary brakes. Your motorhome will brake more easily and the wear and tear on the brakes will be reduced considerably by using a supplemental braking system.  Also, here at Blue Ox it will put less strain on your tow bar and baseplate.

How do I Know What Size Bars are on My Blue Ox Weight Distribution Hitch?

At Blue Ox, we use a 5 dimple system:

SwayPro:

  • 350lb Bar – O Dots
  • 550lb Bar – 1 Dot
  • 750lb Bar – 2 Dots
  • 1000lb Bar – 3 Dots
  • 1500lb Bar – 4 Dots
  • 2000lb Bar – 5 Dots

TrackPro:

  • 300lb Bar – 0 Lines
  • 600lb Bar – 1 Line
  • 800lb Bar – 2 Line
  • 1000lb Bar – 3 Line
  • 1300lb Bar – 4 Line
Is My Vehicle Flat Towable?

Blue Ox does not determine if a vehicle is flat towable. This information can be found in the vehicle’s owner’s manual or by contacting the dealership from whom you purchased your vehicle or the manufacturer.

Can I Backup With My Weight Distributing Hitch?

Yes, you may back up your tow vehicle and trailer while connected to any Blue Ox weight distributing hitch.

How Do I Contact Customer Care?

Phone: 1-800-228-9289

Email: info@blueox.com

Live Chat: You may start a Live Chat with a Blue Ox Customer Care Representative by clicking on the Chat Function in the lower right-hand corner of any page on the website.

How Often Do I Have to Service Tow Bar?

We recommend servicing your tow bar every two years or every 10,000 miles, whichever comes first. Tow bars older than eight years should be replaced. We offer a $150 trade-in program with many of our dealers to help offset the cost of ensuring your tow bar is functional for the wear and tear of dinghy towing.

Blue Ox regularly attends events offering tow bar service. Check the events list here and sign up for early bird service.

How Should I Store my Blue Ox Tow Bar?
  • Swing the legs inwards towards each other.
  • With legs together, swing them up towards the towing vehicle.
  • Rotate the legs down to either side until the ears of the leg capture the hold-up tab of the hitch connector.
  • Keep the tow bar covered when not in use, on or off the towing vehicle. This will cut down on the dirt build-up on the legs and joints of the tow bar. A BX88309 tow bar cover is recommended.”
Where Do I Find My Serial Number?

Instructions: Serial numbers for most major products can be found in the instructions in the upper right-hand corner.

Tow Bars: Engraved in the metal on the bottom of the driver’s side leg.

Brakes: Found on a sticker on the side of the brake.

WD Hitches: In the hitch head between the bar pivots.

5th Wheel Hitches: Engraved on the base of the hitch.

 

Is My Vehicle Flat Towable?

Blue Ox does not determine if a vehicle is flat towable. This information can be found in the vehicle’s owner’s manual or by contacting the dealership from whom you purchased your vehicle or the manufacturer.

Can I Back Up With My Tow Bar?

You cannot backup with your Blue Ox tow bar connected to your towed vehicle. The tow bar must be disconnected from the tow vehicle and stowed before backing up the motorhome.

Can I Backup With My Weight Distributing Hitch?

Yes, you may back up your tow vehicle and trailer while connected to any Blue Ox weight distributing hitch.

Where Do I Find Product Instructions?

You may find instructions for your Blue Ox products on the individual page for the product that you purchased. Type the product number in the search bar to go to a particular product page.

How Do I Contact Customer Care?

Phone: 1-800-228-9289

Email: info@blueox.com

Live Chat: You may start a Live Chat with a Blue Ox Customer Care Representative by clicking on the Chat Function in the lower right-hand corner of any page on the website.

What Do I Need to Flat Tow a Vehicle Behind My Motorhome?

You will need:

  • A motorhome with a 2″ or 2-1/2″ receiver hitch
  • Blue Ox tow bar rated to match the GVRW of the vehicle you intend to tow
  • Blue Ox baseplate designed to fit the vehicle you intend to tow
  • Blue Ox Patriot dinghy tow brake
  • Blue Ox Accessory Kit (includes wiring kit; 7-6 electrical cable; hitch locks; hitch immobilizer; and a tow bar cover

Suggested:

  • Drop/Rise Receiver
  • KarGard or MudFlap System

 

How Often Do I Have to Service Tow Bar?

We recommend servicing your tow bar every two years or every 10,000 miles, whichever comes first. Tow bars older than eight years should be replaced. We offer a $150 trade-in program with many of our dealers to help offset the cost of ensuring your tow bar is functional for the wear and tear of dinghy towing.

Blue Ox regularly attends events offering tow bar service. Check the events list here and sign up for early bird service.

Where Do I Need a Dinghy Tow Brake?

In most U.S. states and Canadian provinces/territories, a supplemental braking system is required by law whenever you’re towing. In all but a few states, you MUST have a towed car braking system installed whenever you tow a trailer of a certain weight or any vehicle.  A towed car brake system helps to reduce the strain on your RV’s primary brakes. Your motorhome will brake more easily and the wear and tear on the brakes will be reduced considerably by using a supplemental braking system.  Also, here at Blue Ox it will put less strain on your tow bar and baseplate.

How Should I Store my Blue Ox Tow Bar?
  • Swing the legs inwards towards each other.
  • With legs together, swing them up towards the towing vehicle.
  • Rotate the legs down to either side until the ears of the leg capture the hold-up tab of the hitch connector.
  • Keep the tow bar covered when not in use, on or off the towing vehicle. This will cut down on the dirt build-up on the legs and joints of the tow bar. A BX88309 tow bar cover is recommended.”
How do I Know What Size Bars are on My Blue Ox Weight Distribution Hitch?

At Blue Ox, we use a 5 dimple system:

SwayPro:

  • 350lb Bar – O Dots
  • 550lb Bar – 1 Dot
  • 750lb Bar – 2 Dots
  • 1000lb Bar – 3 Dots
  • 1500lb Bar – 4 Dots
  • 2000lb Bar – 5 Dots

TrackPro:

  • 300lb Bar – 0 Lines
  • 600lb Bar – 1 Line
  • 800lb Bar – 2 Line
  • 1000lb Bar – 3 Line
  • 1300lb Bar – 4 Line

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